Many countries impose
their own customs, duties, taxes and fees on items
being shipped from a
We are not responsible for any local imposed duties or taxes.
Orders may be paid by check, or major credit card. Please include all
expiration date and the three digit code on the back of your card on your order form.
Same Day Shipments:
We try to ship all orders the same
day/ next day. If a back order
situation does occur,
we will contact you via phone or email.
Call us and save the packaging. We will reship and
contact the proper carrier to inspect and handle the paperwork.
No need for authorization, just return the item with a
request for replacement or refund.
With your return include order date and
number please or a copy of the packing slip to help.
No returns after 60 days.
Exchanges will be billed for additional shipping.
State Sales Tax:
Mail orders shipped outside the State of Connecticut
are at present tax exempt.
Instate the tax is 6.35% on materials and freight.
Here in Connecticut we have to charge you tax. We have
to keep the signed form on file.
If you do not have the proper state form please ask. You
must have a Connecticut tax number.
The State of Connecticut does not recognize any other
states tax exempt certificate
or non-profit certificate.
We take the protection and proper use of
your personal information seriously. We respect
your privacy and take great care
to safeguard information in our possession. Your preferences
for use of your
information are our highest priority.
We do not share customer information
(including e-mail addresses) outside of our
it is necessary to provide you
with our products or services (for
example, shipping your products
to you or notifying
you of problems/updates with
your order), or we are legally required to do so.
We are happy to provide further details of our privacy policies. For more
call us at (860) 646-6586
do not sell, exchange or voluntarily give any information regarding you,
our customer to anyone.